Help Center & FAQ

Simply register via the 'Join as Company' section. After entering product details (name, composition, photo, certificates), a unique QR code is automatically generated for each product.

Consumers see the full transparent history of the product: where it was produced, ingredients, shelf life, and certificates. This helps protect against counterfeits and make healthy choices.

RFID (Radio Frequency Identification) allows automatic identification of objects via radio waves. Unlike barcodes, RFID tags don't need line-of-sight; they can be read inside boxes. This allows warehouse counts in seconds, reduces losses, and tracks product movement in real-time.

NFC (Near Field Communication) is for close-range contactless communication. Often used for marketing, security, and loyalty. Customers can tap their phone to a product to get details, check authenticity, or get discounts.

ESL are digital screens replacing paper price tags. Benefits: 1) Instant centralized price changes, 2) Eliminating price discrepancies, 3) Automated discount management. Saves staff time and improves customer satisfaction.

LBL WMS automates warehouse operations: receiving, put-away, picking, packing, and shipping. With handheld terminal (TSD) integration, errors are reduced by 99% and speed increases up to 3x.

Yes, our software (WMS, POS) fully integrates via API with 1C, SAP, Oracle, Micro, and other popular ERPs. This ensures real-time data synchronization.

Direct Thermal labels don't need ribbon but are sensitive to heat/sun (short life, e.g., receipts). Thermal Transfer labels use ribbon and are durable (long life, resistant to friction/moisture), ideal for warehouse labels.

Barcodes (1D) hold numbers/text and need laser scanners. QR Codes (2D) hold much more data (links, long text) and are readable by smartphones. Barcodes are for ID; QR codes are for consumer engagement.

We deliver within 24 hours in Baku, and 2-3 business days to regions via post. Delivery is free for orders over 50 AZN.

You can pay online (card), cash at door, or via POS terminal. Bank transfers available for corporate clients.

Yes, according to law, you can return unused products with intact packaging within 14 days.

Our hotline and online support operate 7 days a week, from 09:00 to 18:00. We have 24/7 support packages available for critical systems (WMS, POS).

Yes, our specialists can visit your office or warehouse for on-site diagnostics and repairs when needed.

Software (WMS, POS) and Unified Base services are monthly/yearly subscription-based. Equipment (printers, scanners) and label sales are one-time payments.

Yes, we have special discount packages for bulk equipment orders and long-term service contracts.

Yes, comprehensive REST API documentation is available for integrating our systems with your ERP or website. Our technical team provides support during the integration process.